Services
We Can Handle Just About Anything
You have PROBLEMS, We have ANSWERS!
Services That Lets You Scale Your Business
Data Collection and Data Processing
We share our expertise in the systematic process and collection of information that will help you answer inquiries with confidence.
Admin Support
We specializes in providing top-tier administrative support tailored to your business operations.
eCommerce Operational Support
We help your business in developing a strategy that addresses key sales elements that can result in successful online retailers.
Lead Generation
We provide services that can lead to a consumer’s interest in your business’ products and services.
Recruitment and Candidate sourcing
We assist you in outsourcing potential hires to fill current and future job openings.
Data Collection and Data Processing
Handling numerous information at hand can make the job slower. At e-Pro Insights, we ensure in collecting and processing information in the most systematic way. Wanting an organized way of processing information will never be hard for these services. We commit to making this job quick and easy for you.
We share our expertise in the systematic process and collection of information that will help you answer inquiries with confidence
eCommerce Operational Support
We help businesses in developing a strategy that addresses key sales elements that can result in successful online retailers.
Publishing products and services that can induce the customer’s interest in it will take some of your time if not planned well. This service will provide you the right process on how you can make the details of your products and services be relatable to your potential customers. You might be wondering how customers avail of a product? — details. The more information you put on your products and services, the more your customers will engage.
We use a systematic process of gathering and providing you information for a better understanding of a product.
Recruitment and Candidate Sourcing
We assist you in outsourcing potential hires to fill current and future job openings.
A good company never stops acquiring good talents in the team to achieve success. It would be great to be at ease when screening potential hires that can provide quality work and induce productivity.
Businesses need people who can contribute to their vision. Having a platform to process recruitment can be the easiest task to finish with our service.
Virtual Assistance
We remotely provide you assistance in performing necessary outputs for your business.
Businesses are now expanding their platform and even exploring the process in the cloud. Providing your world-class quality behind the screen is one of our expertise. In exploring such a big platform, a service that can provide you assistance is needed to help your business top the market.
Lead Generation
We provide services that can lead to a consumer’s interest in your business’ products and services.
We’ll be helping your company grow, while also growing our credibility by showing tangible results.
A great businessman should not be just stuck in the four corners of the room. They should know the art of expanding. In this service, we can provide you the right platform in converting your potential customers to revenue because you might be experiencing difficulty in showcasing your products and services due to minimal exposure of your business but this service can ensure your potential customers can engage with what you are offering.
We’ll help you increase brand awareness, build relationships, generate qualified leads, and ultimately close deals.
Customer Service Support
ePro Insights’ Customer Service Support arm is built to handle every customer touchpoint—voice, email, and live chat—so your audience always gets help on the channel they prefer. We supply well-trained, trustworthy agents who work 24/7 across time zones, delivering quick resolutions and a personal, “one-customer-at-a-time” approach that drives satisfaction and loyalty.
Beyond day-to-day interactions, our multichannel strategy emphasizes long-term relationship-building: high-quality conversations, clear documentation, and proactive follow-ups that turn happy customers into advocates. Detailed FAQs guide you on when to use each channel, while our tailored support packages let you scale effortlessly as your business grows.
Ready to upgrade your customer experience? Let ePro Insights track requests, streamline communication, and free you to focus on growth.
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Frequently Asked Questions
Ensure the smooth running of your company!
Back office support solutions set your company up for success. It also boosts productivity and helps keep costs low. We ensure that all company data and information is secure and maintained and see how their company is performing.
Epro Insights back-office solutions support the company’s back office and day to day admin work. Get in touch today to learn more about our Back Office Support Solutions services.
Customer Service Support
We provide quality service for our customers on any platform possible. We aim to resolve every problem in the most efficient way. In ePro Insights, we cater to every underlying issue that our customers need and desire. We ensure to give a tailor-fit solution to every specific problem that our customers have. We believe in one customer at a time, making sure to accommodate every single problem our customer has and assists them effectively.
Voice Support
Our service includes phone calling with our customers and clients both inbound and outbound telemarketing.
We provide quality service for our customers in any platform possible.
We always strive for a high-quality output as it shows our high level of standards of good customer service. Going the extra mile will not only result in an indebted and happy customer but can also go a long way in terms of keeping ourselves on their radar for future business. We think long term when dealing with customers. By keeping our customers happy, they will be loyal and through word of mouth, will do the marketing for you.
Voice Support
Our service includes phone calling with our customers and clients both inbound and outbound telemarketing. We make sure to provide you with customer service representatives who are trustworthy, skilled and well-trained to make sure our customer will achieve the very reason why they will call us. Tell it to us, we’ll make it possible for you!
Email Support
Aside from voice form of providing customer service, we also give our service through email marketing. Since we are imparting our services all around the globe, we make sure to provide a platform that everyone, even with different time zones, can gain support and assistance.
We are open 24/7 to accommodate each and every questions our customers might have about our products and services. Email marketing is possible even if one party is not around, we will assist you the moment we receive your concern. We show our value to our customers by putting them first.
Chat Support
Another service we provide is the chat support. In this service, we require both our representative and customer to engage at the same time. In this section, we are accommodating questions that need immediate action. We encourage our customers to use this service if they don’t have that much time to communicate. This chat service can provide you quality results in a short span of time.
Frequently Asked Questions
So, what does customer service support do?
We will help you keep track of user requests, communicate with customers, and deal with other customer support related issues better.
Get in touch today to learn more about our Customer Service Support
Recruitment & Candidate Sourcing
At ePro Insights, we specialize in connecting businesses with top-tier talent from the Philippines. Our recruitment services are designed to streamline your hiring process, ensuring you find the right candidates to drive your business forward. Our Recruitment Services include:
Talent Sourcing & Outreach
We use smart sourcing strategies to connect you with qualified candidates faster. From active job seekers to passive talent on platforms like LinkedIn, we proactively search, filter, and reach out to professionals who align with your role requirements and company culture
Recruitment Marketing
Think of this as advertising your company to future employees. We craft compelling job descriptions, employer branding content, and optimized listings across job boards and social media to attract the right people to your open roles
Candidate Screening & Evaluation
We handle the heavy lifting of screening applicants, reviewing resumes, conducting initial interviews, and validating skills, so you only meet top-tier, pre-qualified candidates
Onboarding Support
Finding the right hire is only half the battle. We assist in onboarding your new team members with documentation support, welcome kits, training coordination, and more, ensuring a smooth start and better retention
Email Outreach for Hiring
We manage targeted outreach campaigns via email to engage passive candidates, introduce your brand, and generate interest in your open roles, fully GDPR-compliant and personalized
Recruitment Services
Recruitment & Candidate Sourcing is our expertise in finding, attracting, and connecting you with the right talent to meet your business needs. At ePro Insights, we combine strategic outreach with thorough screening to deliver qualified candidates who align with your company’s values and goals.
Talent Sourcing & Outreach
At ePro Insights, we don’t just wait for candidates to come to you, we go out and find them. Our sourcing experts use a mix of traditional and modern recruitment methods to actively search for top talent. This includes job boards, resume databases, social media platforms like LinkedIn, and industry-specific communities.
We identify both active job seekers and passive candidates who may not be actively applying but are open to the right opportunity. Through tailored messaging, we spark interest and assess their potential fit early on. This means fewer irrelevant applications and more high-potential candidates.
What you‘ll get:
- Access to both active and passive talent pools
- Role-specific sourcing strategies
- Candidate pipelines tailored to your business needs
- Fast turnaround time on qualified leads
Recruitment Marketing
Think of this as employer branding with a purpose. Our recruitment marketing team crafts messaging that speaks directly to your ideal candidates. From the wording of your job posts to the visuals and tone of your employer brand, we make sure you’re putting your best foot forward.
We optimize your job listings across leading platforms, Indeed, LinkedIn, JobStreet, and more, and run targeted promotions through social media channels to maximize visibility.
What we provide:
- Professionally written and optimized job descriptions
- Visual assets for social media and job ads
- Multi-platform posting and promotion
- Employer branding strategies to increase appeal
Candidate Screening & Evaluation
Don’t waste time sifting through dozens of resumes, let us handle that. We evaluate candidates through a thorough screening process that includes:
- Resume reviews
- Skill and experience alignment
- Preliminary interviews
- Cultural fit assessments
- Reference checks (as needed)
We only forward top-tier, pre-qualified candidates who match your criteria, saving you valuable time and ensuring a higher quality interview pool.
Our screening process includes:
- AI-assisted resume scanning and manual review
- Customized screening questions per role
- Behavior-based interviewing
- Soft skill and communication evaluation
Onboarding Support
We know that a new hire’s first impression of your company can make or break their long-term success. That’s why we support onboarding with thoughtful, organized execution. Our team helps facilitate everything from paperwork and compliance to welcome communications and initial training coordination.
We also offer optional onboarding packages that include personalized welcome kits, email templates, and training schedules.
What’s included:
- Documentation support and contract handling
- First-day instructions and checklists
- Coordination with internal teams for training access
- Retention-boosting strategies from day one
Email Outreach for Hiring
Some of the best talent isn’t actively looking. That’s why we manage strategic and personalized email outreach campaigns to engage passive candidates. Each campaign is crafted to reflect your brand tone while being tailored to each recipient’s background and interests.
We follow ethical and privacy-compliant outreach practices, ensuring your brand is professionally represented.
Email outreach features:
- Candidate list building and segmentation
- Personalized message templates and sequences
- Follow-up scheduling and performance tracking
- GDPR-compliant and opt-in-friendly communications
Frequently Asked Questions
Recruitment & Candidate Sourcing helps you build the right team faster.
Get in touch today to discover how ePro Insights can elevate your hiring process.
POWERING YOUR ECOMMERCE GROWTH!
From product listing to post-sale support, we help you build and manage a high-performing eCommerce presence. Whether you’re a startup or a scaling brand, ePro Insights is your back-office partner for efficient, optimized, and scalable eCommerce operations.
FULL-SERVICE STORE MANAGEMENT
We take care of the day-to-day operations so you can focus on growth. From order processing and inventory updates to price changes and product uploads. We manage the backend with precision.
What we offer:
- Product listings (creation, optimization, SEO)
- Order processing and fulfillment coordination
- Inventory and pricing management
- Returns and customer inquiries
OPTIMIZED PRODUCT LISTINGS
Your listings are your storefront. We write compelling, SEO-friendly product descriptions, add high-quality images, and ensure attributes and variations are complete and consistent. Helping customers find and buy your products faster.
Our approach includes:
- Keyword-rich product titles and descriptions
- Image sourcing, editing, and formatting
- Category mapping and tagging
- Bulk upload via CSV or platform-specific tools
MULTI-CHANNEL STORE SETUP & INTEGRATION
Expand your presence beyond your website. We help you set up and integrate your store across platforms like Amazon, Shopify, Etsy, Shopee, Lazada, eBay, and more.
Integration support includes:
- Platform account creation and configuration
- Product syncing across multiple marketplaces
- Inventory and pricing sync tools
- Third-party logistics (3PL) setup assistance
DATA, REPORTING & CUSTOMER INSIGHTS
Make smarter business decisions with clear, actionable insights. We help you track performance metrics and sales reports to identify what’s working—and what’s not.
Reporting services include:
- Weekly or monthly sales reports
- SKU-level performance analysis
- Refund and return tracking
- Customer behavior insights
Portfolio
See how we’ve helped other businesses elevate their eCommerce game.
Frequently Asked Questions Web
LET’S START POWERING YOUR ECOMMERCE GROWTH!
With our team of experts, no task is too large for us to accomplish. We are driven, dedicated, and will work tirelessly to get the results that you deserve.
Let’s collaborate!